Returns
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached
Return Process
To return an item, please email customer service at hi@smellnude.com to obtain a return merchandise authorization (RMA) Number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and marl your return to the following address:
Souk Al-Kuwait building
Derwazat Al-Abdulrazag St.
Floor 7 – Office 4
Kuwait City
Return shipping charges will be paid or reimbursed by us.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us at:
+965 66679922
hi@smellnude.com